Thought of availing their services to increase my sales, as they apparently specialize in Amazon Ads, and boy, was I wrong. Here is my journey:1. Paid them their fee +GST for 3 months, and they promised that they would drive up sales, organic ranking, etc. It's been more than 3 months, and my sales are at an all-time low. Not only this, but any metric that can be used to judge impact on the account is at an all-time low.2. Tried reaching out to them multiple times in the last few weeks to issue a refund, but all they said was that they are assigning a higher-level account manager who has 20+ years of Amazon experience. Somehow, my sales dropped even more after the new manager was assigned to my account.3. Their lack of communication is also an absolute joke. They sent me so many reminders for payment on time, and as soon as I sent the money to them, they ghosted my account. I would get one reply from them in probably a week. Most times more. I should have taken the time to check their official Instagram account because multiple people have reported a negative experience with them. They have even disabled comments on their IG page because they must have gotten too many negative reviews.I will be contacting my lawyer to see if it is feasible for me to spend time and resources to get my money back. In the meantime, I would recommend all potential Amazon sellers to STAY AWAY from this scam operation.
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