Despite some technical issues, I appreciate the effort of the representative who consistently tries to resolve problems promptly. It's great that there's phone support available, unlike some other similar services. As a pensioner who's not very tech-savvy, I found the explanations helpful. I would have rated a 5, but the courier seems to lose parcels occasionally, and tracking is challenging since they stopped providing paper receipts. Nonetheless, I've had 96% success with my orders, and I use the money to support local causes, so it's rewarding.
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