sellpy.com

Something is seriously wrong – request your GDPR Article 15 data and see what you don’t get” This c

Something is seriously wrong – request your GDPR Article 15 data and see what you don’t get”

This concerns Sellpy (EU-based resale platform) and my personal GDPR Article 15 request.
I want to say this clearly: request your own data access requests.Seriously. And look at what you receive – or more accurately, what you don’t receive.What a DATA ACCESS REQUEST must include (GDPR Article 15)When you request your personal data, you have the right to receive ALL of the following:
• All personal data concerning youNot just name and address, but also:name, address, email, phone numbercustomer and user IDspayment details, charges, payment historyshipment data, returns, redemptionsmessages, emails, chatsinternal notes about youcomplaints, decisions, and records
• Data related to products and propertywhich products you have sentwhich have been sold and which rejectedwhy they were rejected (not invented reasons)where the products were routed (storage, recycling, donation)who made the decisions
• Automated decision-making / algorithmsIf “the system decides”:whether automated classification is usedhow it affects rejections and pricingwhat logic is usedhow it affects you in practice(= no “trade secret” excuses here)
• Purpose of data processingwhy your data is usedhow it is actually used (not marketing fluff)
• Data retention periodhow long data is storedon what basiswhen it is deleted
• To whom the data has been disclosedpartnerslogisticsrecycling or donation partnersIT service providersthird countries, if anyNames. No vague explanations.
• Source of the dataIf the data was not obtained from you:where it came fromwho provided it
• Your rightsYou must be informed of:the right to rectificationthe right to erasurethe right to restrict processingthe right to objectthe right to lodge a complaint with a supervisory authorityNo “you may contact us” nonsense — actual rights.Important:If any of the above is missing → the response is incomplete → Article 15 is violated.If the response is partial or evasive → violated.If there is no response at all → violated.This is not an opinion. This is the law.And then the reality.This is pure monetization.The customer pays for everything. Always.When sales end and you want to redeem your own property back:you pay the return shipping yourselfyou also pay €1.20 per itemeven though the item is YOUR property and has not even been soldAnd the result? You are left with nothing but a bill.Customer service does not respond.Not to questions, not to complaints, not to data requests.And the data issue: GDPR Article 15 is not fulfilled, based on what I personally read and saw.Data is requested, but not all data is provided, even though it must include:what data has been collectedhow it has been processedwhat it has been used forto whom it has been disclosedAdditionally: no photos of rejected items, even though decisions are based on them.This is not an opinion — this is the law. And it is being violated.I checked this myself.These violations are serious, and companies face sanctions — we are not talking about small sums, but millions.All responsibility is pushed onto the customer, but answers are available nowhere.Once the money is paid, the customer is left alone.Report this to the EU. Be brave.You → KKV (Finnish Compexxxx.kkv.(fi)/kuluttaja-asiat/ilmoita-kuluttaja-asiamiehelle/If
oita-kuluttaja-asiamiehelle/If needed → ECC Finl
Xx.kkv.(fi)/ecc/The
tre)(xxx)kkv.(fi)/ecc/The company is seriously violating laws and regulations.The text I read directs the matter to the Consumer Disputes Board,which does not handle cross-border cases.Unbelievable conduct.Request your own data — in writing, formally — and you will see for yourself.This is not a sales service.This is a system where the customer pays, the company stays silent, and the goods disappear somewhere along the way.I will not use this service ever again.And file a report to KKV (cc) —a company cannot operate like this.
This is only one part of a broader set of documented issues currently being prepared for submission to authorities.
“Check the regulations of your own country and other applicable rules. This applies to Finland.”
Sellpy operates across multiple European countries, which makes consistent compliance with EU law particularly important.
“This post reflects my personal experience and publicly available legal requirements. I encourage everyone to verify by requesting their own data.”

Date of experience: Jan 16, 2026