I contacted Sembo three times with a simple request to change the date of my ticket. I received one reply from a representative named Birgitta, and after that — complete silence. My follow-up messages were completely ignored.This kind of customer service is absolutely unacceptable. No support, no responsibility, just total disregard. It feels like once they receive your payment, they no longer care about you as a customer.I’m deeply disappointed and cannot recommend this company to anyone who expects to be heard and receive timely assistance.
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Vi har flybilletter, leiebil, fergebilletter og mer enn 100.000 hotell, hus og leiligheter i hele verden.
