If I could rate lower, I would. I was informed that my parcel would arrive on Saturday, December 20th, but then I received a message saying they couldn't find my address. I reached out twice on Monday, the 22nd and 23rd, but got no response. I called the service on Wednesday, the 24th, and the representative asked if there were any landmarks near my address. Seriously? That's what GPS is for! She mentioned she would try to arrange a delivery, but it’s still not here. I might as well have gone to the store where I bought the item in the first place. This service is absolutely terrible, and I will inform the seller not to use them in the future. I'm so disappointed since the item was meant to be a Christmas gift. 😡😡
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