If you are a business, DO NOT USE DHL. Your customers will hate you for it. I ordered a gift for a baby shower online, which was delivered to a service point with no pick-up code. So when I tried to claim my package, they couldn't give it to me (because apparently, the service point will be charged if packages aren't signed off properly). After 8 days of conversing with various team members and endless hours on hold, they still couldn't set up a simple pick-up code. If I ever have to hear that god-awful hold music again, I'll headbutt the nearest landmark. I'm still waiting and fear I'll be waiting much, much longer. Meanwhile, my friend's baby remains swaddleless. Think of the children DHL!
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