I regret not checking the reviews before placing my order. I was eager to send flowers and a chocolate box to a friend who recently moved. While she did receive the bouquet, it was far less impressive than shown online, and they forgot the chocolate box entirely. When I reached out to customer support via live chat, they quickly issued a refund for the chocolate but didn't address my disappointment adequately. Their responses felt insincere. I won't be ordering from this business again.
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