I regret not checking reviews prior to ordering from this service. I was thrilled to send flowers and a chocolate box to a close friend who recently moved to a new home. Although she received the bouquet and shared a picture, it fell short of the expectations set by the website. Additionally, they neglected to include the chocolate box I had ordered. I reached out to the support team via live chat, and they quickly apologized, stating that a refund for the chocolate had been processed. While I appreciate the refund, it doesn't make up for the intended gift. When I expressed my disappointment, the representative repeated the same message and didn't seem to acknowledge my concerns genuinely. I will not be ordering from this service again. It's best to avoid it.
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