This is a reply to your reply from my second review of your terrible service. Here is ALL the consignment / tracking details that we were given:SEAUHARPCK.ZEOT23RLAND we were given TWO different BAR CODES which clearly shows an INTERNAL ERROR which no doubt is how you have lost of parcel:53610783889536107838899SUMMARY: More than one and a half years ago we paid for pick up in Ibiza for delivery in France. We also paid extra for insurance. The pick up in Ibiza was made, but the delivery never. You have received from us since May by email after you requested it, a lot of information that includes a CCTV photograph our package in the warehouse that was provided to us by your local partner here, screen shots to phone call logs, whats app messages and emails etc. You asked for this and we sent it to you, but you have never even responded!I want to receive conformation ASAP that the insurance is being applied and I want the reimbursement transferred to me ASAP.
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