My shipment to the USA was damaged due to these clowns failing to include the destination state on the label.So USPS could not deliver it and it was eventually returned to me with the contents trashed. I had insurance but the claim process is hopeless. The part of the website where you make the claim is like something out of the seventies and so I sent them the documentation and photos in an email. Two months later when I ask for the status of my claim I am told I hadn't used their uselss website to eter the documents so my claim has been refused. They could have told me that two months ago so now I have lost 190 GB Pounds and of course the cost to have my property sent to the USA and back, being destoryed in the process.TOTAL RIP OFF. Incompetent, unhelpful and useless staff who are too idle to do their job properly.
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