This service is utterly disappointing. I’m waiting for a parcel that was picked up just 30 minutes away from the delivery point, with a promise of delivery in two days. I’ve spoken to several customer service agents, each providing different excuses. I understand it’s a busy time, but I haven’t received a consistent answer from customer support. If you seek reliability, steer clear of this service; even if it costs more, opt for other options.
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Sendle is an Australian-based company that provides courier services locally within the country.