I bought a pair of Sennheiser Momentum True Wireless 3 earphones, and after two years they stopped working completely. Even though the warranty period had just expired, I contacted Sennheiser and offered to pay for a repair myself. Unfortunately, they refused and said it was not possible to repair the product at all.I’m very disappointed with this experience — it’s the worst customer service I’ve ever had. I expected much better from a premium brand like Sennheiser. My recommendation: avoid buying from this company, as they don’t stand behind their products or offer any reasonable support after the warranty ends.
Claim your business profile now and gain access to all features and respond to customer reviews.
