sennheiser.co.uk

1.4
1.4 Based on 181 reviews

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Terry-Bless Ervyce
Charging unreliable, very poor app

Momentum TW3.Software: App takes forever to connect despite live Bluetooth connection, and drops the connection as soon as it is in the background. Original app was so poorly designed it begs belief. Then they roll out a major app redesign. The redesign of the app achieves the nigh impossible: a substantively worse implementation of the existing features without addressing any of the longstanding issues with the previous version.Hardware flaws: Left earbud is charging erratically (not an issue with the contact points, which I do clean regularly; a process that is cumbersome because of the very poor design). With the left bud not charging reliably, early battery failure is predestined - and of course the batteries are non-replaceable. At which point Sennheiser are clearly hoping that we buy another set. Except I won’t, and nor should you.

1
Date of experience: Oct 27, 2025

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