sennheiser.co.uk

1.4
1.4 Based on 181 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Yasmin Cameron
I bought the Sennheiser Accentum True…

I bought the Sennheiser Accentum True Wireless earbuds and when I tell you, theyre the worst designed product ive ever paid for, I mean it.Lets start with ergonomics. The case is so bloody slippery that it'll fly out of your hands at every opportunity, like do they dip the cases in butter before shipping? The case also opens left to right instead of up and down. I hope the designers of this product have low self esteem because they are truly incompetent. Now onto the earbuds. Similar issue, the earbuds are also made of the same buttery slip plastic, but also really smooth so you can never get a grip, they also go pinging out of your fingers like theyre actually designed to be flung far away from you with just the pinching motion of your fingers, the same motion that you use to get the damn things out of the case. Try getting a good grip on the suckers, go on, try. None of the earbud sizes are comfortable. Small ones don't seal the ear canal so you get a lot of interference. Big ones will give you a headache. Ive owned samsung, jabra, jbl and airpods before and they are all better. Kicking myself for not just buying jabra elite again. Now onto the noise cancelling. The shittiest of all ANC products ive ever used. It works half the time. If you change the setting in the app, dont expect the setting to stay. Youll have to toggle the wind cancelling on every time you go into the wind because it turns itself off. Also every time the product powers down it reverts all your control settings.The buttons on the side are sensors, not physical buttons, so if you brush your hair out of your face and touch your ear, you'll skip to the next song. I had to turn off all controls, but I have to do it every time I listen.Battery life of the earbuds and the case are bad too. Im so mad I paid 349 dollars for this piece of garbage.

1
Date of experience: Sep 11, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More