sennheiser.co.uk

1.4
1.4 Based on 181 reviews

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Chandler Kelly
Product quality is very poor and customer service non-existant

I have over the last 35 years or so bought many premium Sennheiser headphones and other brands. I became concerned when with very occassional use my £1000 HD800s developed a headband separation. Had them for a few years but Sennheiser customer service gave the out of warranty, you can pay for a repair message! I have purchased 5 headphone bags with Sennheiser logos over the years. Minimal use but I found that 2 of them were disintegrating. Thought that I would speak to customer services but found that they now refer you to a third party distributor. Another company that has found product quality and customer service to be dispensible!

1
Date of experience: Oct 21, 2024

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