Great headphones, horrible customer service. My headphones broke and they are not letting me fix them without a warranty. The headphones lasted only 1.5 years. After email upon email, the only responses I got were either that I had to fill in all sorts of forms or click several links which did nothing to help me at all. No one would actually review the issue, they kept sending me off to other people so they wouldn’t have to deal with me. If I’m going to spend over £200 for a nice set of headphones, I should expect they last me longer, or at least the company should care about their customers. Disappointing. Won’t be buying from them again.
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