I've been using Sennheiser headphones for 20 years now and largely happy with the sound. For 15 years I used the wired headphones but I found every 6 months the cord would fault and I'd end up buying another pair. This went on until I moved to wireless and upgraded.I bought two pairs; one for the commute to work and another for the garden. Under two years for both and one ear stopped working in both pairs.Tried to replace it as under two year warranty, but no luck. They couldn't find my package despite signed for delivery and proof of purchase.So after years, I swapped to Bose. The quality is much better and couldn't be happier. Sorry Sennheiser but you have lost a loyal customer.
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