sennheiser.co.uk

1.4
1.4 Based on 181 reviews

...

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MoisesPlaysTM
Momentum TW 3 failures

I've had the CX 7 before, still going actually though the rubber on the band needs gluing back on (used across years, extensively).Decided to drop the wire and bought the Momentum TW 3. Had to warranty fix within the first year, left earbud went quiet. Then about a year later again the left bud is no longer charging. This was light usage over the year.Simply for £200+ not good enough and the response from the company is stand-off ish. Getting away with the fact it isn't worth chasing Consumer Rights Act (where you could easily argue that a £200 product should last at least until its warranty cover finishes).Unfortunately second time around, lost a bunch of emails, one of which was the receipt, so cannot warranty fix. £200 down the pan.

2
Date of experience: Jul 15, 2024

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