sennheiser.co.uk

1.4
1.4 Based on 181 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Vincent Kelly
I bought the momentum tw3 end of last…

I bought the momentum tw3 end of last year and wish I had done more research. I figured they had time to correct battery issues I read about but boy was I wrong. within the month they failed and I returned only to be told the warranty will cover me with the new tw4 because they no longer stock tw3. I got an official letter from Sennheiser assuring me I would have a replacement by April or May. being a new product I decided to wait the 4-5months eagerly. May has passed and this is where bad business becomes worse. They have offered to settle a refund at a fraction of what I paid or else wait til August. 8months after I pay for a product I barely used???? what's to stop them from extending in August?

1
Date of experience: Jun 04, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More