sennheiser.co.uk

1.4
1.4 Based on 181 reviews

...

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Hudson
Do not purchase from this brand!!!

Do not purchase from this brand!!!The customer service is shocking and they are selling products that are not fit for purpose.I purchased 2x momentum 3 earbuds and in less than a year they failed. Reading since I can see this I'd a common battery fault that they are very aware of. Yet they still sell them.I sent them back for repair and ha e been fobbed off by their useless customer service ever since. Chasing and chasing I'm told it will take 6 weeks at least. How is this a reasonable time scale to replace faulty items in their warranty period! Each time I contact them I get a different story.If you do sent anything to them make sure you have recorded delivery and keep record of all correspondence.

1
Date of experience: May 15, 2024

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