Possibly the worst customer service ever. I bought a pair of headphones in the airport through security and they turned out to be faulty. I had to pay to return them and I got an email acknowledging the return and asking me to re-send the receipt but then nothing. I emailed multiple times including a copy of the receipt and I heard nothing. I telephoned and each time i got through to their company in Germany (they have no telephone contact in the UK) they put the phone down on me when I asked if they spoke English. So now I am out of pocked for a pair of headphones and the postage to return them. Next stop citizens advice bureau. Customer ref. C220805-0326
Claim your business profile now and gain access to all features and respond to customer reviews.
