sennheiser.co.uk

1.4
1.4 Based on 181 reviews

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Thaddeus S.
Momentum True Wireless 2 ordered 7th of…

Momentum True Wireless 2 ordered 7th of April 2021. Still did not get anything. Their so called customer service said that parcel is undeliverable, and they could issue the refund only if they receive that parcel - bloody joke. Tracking number sent to me 30th of April ( 23 days after purchase ) says that item is being returned to Sennheiser. Same day I received email from some person from Marlow saying that they have my parcel asking if I still wish to receive it or I prefer the refund. I chose the headphones. This person also asked me to confirm my address and mobile number, which were both correct, so I confirmed that. Since then silence again.I would give them ZERO star rating but unfortunately there's no such an option.AVOID THIS STORE AND THEIR CUSTOMER SERVICE AT ALL COST, CUSTOMERS MEAN NOTHING TO THEMUpdate: Headphones delivered 6th of May (29 days after purchase)lol. At least headphones sounds great

1
Date of experience: May 05, 2021

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