I sent my momentum 3 earbuds the Sennheiser months ago to be fixed under warranty. They acknowledged receipt but have not returned them to me. Despite several emails they still have my property. because they have failed to uphold their warranty, i gave them another 2 weeks to return my earbuds which they have failed to do. I will now give them until January after which I will have to start legal action to try and get my property back. My advice is do not purchase anything from Sennheiser and if you do, never send to them under warranty.
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