sennheiser.co.uk

1.4
1.4 Based on 181 reviews

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Owen Ross
Terrible earbuds, terrible customer service

Bought a set of earbuds which claim to have active noise cancellation (anc) as I am a truck driver and like to have sound blocked out while I am parked up or in a lay by. The noise cancellation is terrible. I can still hear everything going on around me, even with the windows of the truck right up. The earbuds cost me over £150 and are not fit for purpose as they do not work. I got in touch with Sennheiser UK who basically told me I am talking rubbish because the particular buds do have ANC. I have always used Sennheiser products for listening to music but these buds will be the last I ever buy. I will use either Bose or Sony as their ANC DOES work as expected for the price paid.

1
Date of experience: Nov 10, 2023

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