Sent off headphones for repair, no acknowledgement of them arriving or status of things, 4 weeks later I get them back in the same package that I sent to them! No notes to say what work (if any) had been done. Just the headphones and the paperwork I gave them re the fault/invoice etc. That all sent back, not even addresses to me...but The Occupier and the item is still faulty. Absolute shocking!
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