I purchased the Sennheiser Momentum True Wireless 4 earbuds and just after warranty expired the earbuds and the case would not work anymore. I called Sennheiser customer service numerous times as it was very difficult to speak to someone. Finally I was emailed and I explained the problem and asked if there was a fix or something I could do to get them to charge. The customer service agent responded very rudely and I finally spoke to someone on the phone. Once again I was told that they are NOT able to help me and my warranty was a week overdue and that their repair department wouldn't be bothered to repair them. It was one of the worst customer service experiences that I have ever had and I DO NOT recommend any of their products because obviously they only care about your money...not their customers.
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