As an audio professional, my headphones have been used extensively on music, film & TV productions. Their all-in-one service fee is a joke. My HD-25iis were sent in to have parts replaced and to deal with the faulty right capsule that they refused to acknowledge when I originally sent them in under warranty. Only replacing the cable, they have refused to change the physical parts that have degraded (including the steps to keep them in place on your ear). These headphones were specifically bought because the parts are changeable. They are now holding me to ransom, refusing to return them until I pay £67 for the changing of a £16 cable that I could have done myself, and nothing else. Without the other issues fixed they are but a rather poor paperweight. DON"T BUY premium products from a cheap company! So much happier with the build quality and sound of my new Sony's!
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