Sent in my 9 month old TWS 2s for repair (spot the trend here on repairs needed!) and I have had no communication back from them at all despite royal mail confirming delivery signed for by their returns team.In this day and age, a tech company that can not or does not run a customer services RMA desk like Freshdesk or ZenDesk to we can see progress is just criminal - next action for me will be small claims court.
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