I bought an LED mask from Sensse a year and a half ago and it completely stopped working. At first, I thought it was the charger, so I even wasted money buying another one from them. Later I found out it was the mask itself that was faulty.When I contacted their customer service, all they did was hide behind the excuse that I “didn’t register for the warranty.” Nobody ever told me I had to do that in the first place. That’s just their way of avoiding responsibility.This company is a total scam. They sell overpriced products that break down far too quickly and then refuse to stand by them. Avoid Sensse at all costs — they don’t care about their customers, only about taking your money.
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We’re all about redefining your at-home clinical beauty treatment routine.✨
At SENSSE™ we make elegant, uncomplicated, and affordable skincare and professional beauty devices created to ignite your senses.
At the heart of SENSSE™ is our philosophy 'your skin moment'.
For customer care inquiries please contact:
care@senssebeauty.com
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info@senssebeauty.com
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