senssebeauty.com

3.6
3.6 Based on 21 reviews

We’re all about redefining your at-home clinical beauty treatment routine.✨ At SENSSE™ we make elegant, uncomplicated, and affordable skincare and professional beauty devices created to ignite your...

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Average Rating

3.6

/
5

21 Reviews

5 Star
57%
4 Star
5%
3 Star
5%
2 Star
5%
1 Star
29%

All Reviews

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Review Time

Shelly
I have a hard shell mask from another company which cost me much more than this one, it's uncomforta

I have a hard shell mask from another company which cost me much more than this one, it's uncomfortable, leaves marks & I can only use it laying down due to the weight.

This one from Sensse is amazing!! Soft, soo comfortable to wear, it's light weight so I can use it sitting up, walking around and my skin looks & feels great after use. It's also wireless and don't need to be connected to the mains due to a rechargeable battery! I'm so glad I purchased it!

5
Date of experience: Feb 10, 2026
Shelly
Amazing!

I have a hard shell mask from another company which cost me much more than this one, it's uncomfortable, leaves marks & I can only use it laying down due to the weight.This one from Sensse is amazing!! Soft, soo comfortable to wear, it's light weight so I can use it sitting up, walking around and my skin looks & feels great after use. It's also wireless and don't need to be connected to the mains due to a rechargeable battery! I'm so glad I purchased it!

5
Date of experience: Feb 09, 2026
Leah
Poor quality not built to last

It was okay but I have had it for just over a year and not used it that much but already the lights aren't working in parts of the mask and the battery needs to be recharged after a couple of uses. The quality seems poor especially for how expensive it is, if it isn't built to last.

1
Date of experience: Feb 02, 2026
Michelle Askwith
It is not it charging cant even do one…

It is not it charging cant even do one 15 session ordet number #2220

2
Date of experience: Feb 01, 2026
LMcc
No longer works after 12 months

I was given a Sensse LED mask Christmas 2025 - the control unit now no longer lights up when the power button pressed - obviously now over 12 months old so out of warranty. Loved using it but won’t replace with a Sensse brand if they only last a year.

1
Date of experience: Jan 31, 2026
Portuguese
I bought a Sensse LED SkinLift Face and…

I bought a Sensse LED SkinLift Face and Neck Toner Device from Boots. After a couple of months, part of the item went faulty (it still lit up, but there wasnt the buzzing/vibrating part working). I sent their customer service a video/email and also the proof of order from Boots, plus the despatch note from when it was delivered. Danielle responded almost immediately, arranged (at no cost to me) for the item to be returned to them and tested. I was kept up to date all the way through, and they confirmed a replacement would be sent. I use the item every other day and I can certainly see a difference in the quality of my skin.If you are buying one, just make sure you keep all the receipts so you have it all to hand if you have an issue. Great customer service. Thanks so much.

5
Date of experience: Jan 05, 2026
⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️I’ve been using my 8 Light Elite LED mask from Sensse Beauty for about two weeks now, and I’m so glad I chose this one! I didn’t want a stiff, plastic mask, so after lots of research I went for the soft silicone version from this company, it’s so comfortable to wear. It sits perfectly across my face without feeling heavy or awkward. I’ve been alternating between the anti-aging and rejuvenating settings, and my skin already looks visibly improved! What a fantastic mask… definitely worth it!

5
Date of experience: Oct 17, 2025
laura
I bought an LED mask from Sensse a year…

I bought an LED mask from Sensse a year and a half ago and it completely stopped working. At first, I thought it was the charger, so I even wasted money buying another one from them. Later I found out it was the mask itself that was faulty.When I contacted their customer service, all they did was hide behind the excuse that I “didn’t register for the warranty.” Nobody ever told me I had to do that in the first place. That’s just their way of avoiding responsibility.This company is a total scam. They sell overpriced products that break down far too quickly and then refuse to stand by them. Avoid Sensse at all costs — they don’t care about their customers, only about taking your money.

1
Date of experience: Sep 30, 2025
Karen Wood
Great product and customer service

I contacted the company to ask for advice on best product for my specific skin need. The company replied within 24 hours. I have now purchased my first product which is the LED neck mask which I have opened this morning. Packaging lovely, product is great quality and easy to follow instructions. I have trialed it on red for 5 mins on neck and it is very comfortable and I am super excited to see what results this continues to make. It has mentally made me feel more positive about myself and I feel glowing after just one use. I will be purchasing the firmify and face mask next payday :)

5
Date of experience: Sep 06, 2025
Conor Deedigan
Bought a neck LED mask for my mum and…

Bought a neck LED mask for my mum and it broke instantly. They haven't helped or supplied a refund, and I'm still stuck with a broken LED neck mask for my mum :|. There are better companies out there.

1
Date of experience: Sep 01, 2025

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Business Details

  • We’re all about redefining your at-home clinical beauty treatment routine.✨

    At SENSSE™ we make elegant, uncomplicated, and affordable skincare and professional beauty devices created to ignite your senses.

    At the heart of SENSSE™ is our philosophy 'your skin moment'.

    For customer care inquiries please contact:
    care@senssebeauty.com

    For PR & social media inquries please contact:
    info@senssebeauty.com

    See more

  • email care@senssebeauty.com
  • call 03454676743
  • language https://senssebeauty.com

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