I signed up in August last year and get boxes every other month. Aside from some delays around the time they were moving their warehouse, which is completely understandable, my experience has been wonderful. The products are fantastic as well as being a good value. Being able to fill out the survey and have products tailored to my wants and needs has probably saved me a lot of money in wasted product by taking the guesswork out of trying to find products that work for me by trial and error. There has literally not been a single product I received that I didn't like or that reacted poorly with my sensitive skin. I have found customer service to be very responsive when I have had any questions or concerns. I just renewed my plan this month and plan to continue to do so in the future.
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