I recently ordered four items online and chose store pickup. When I arrived, the staff was unhelpful, and after a long wait, I received a damaged product. I reached out for a refund or replacement but received no response. When I finally contacted customer service, the representative was disengaged and unhelpful. I had to return to the store, only to be questioned about my order. The entire ordeal was frustrating and could have been avoided with better support.
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