My first delivery was unfortunately lost during transit, but it was recovered and delivered about a week later, which I really appreciated. However, the replacement shipment raised concerns. The package did not appear to be in its original condition—it was wrapped with sellotape, and there was a hole on the side of the box what caused the item I was most excited about missing. I raised a complaint regarding the missing item, but it has now been almost a week with no response.
Order number is FN108064970
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