sephora.co.uk

2
2 Based on 721 reviews

We believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us....

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Jesse
The order I received arrived used, with visible signs of prior use, such as someone else's eyelashes

The order I received arrived used, with visible signs of prior use, such as someone else's eyelashes and fingerprints in the face powder. I returned the item, but I did not receive a refund. When I contacted customer service about the issue, they did not believe my complaint. As a result, I now have to dispute the charge through my bank. This experience has been very disappointing. From now on, I will shop with Space NK, as they have consistently provided better service than this company.

1
Date of experience: Mar 02, 2026

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Business Details

  • We believe that beauty thrives in diversity and discovery.
    Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

  • email care@sephora.co.uk
  • language https://sephora.co.uk

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