sephora.ph

2.2
2.2 Based on 20 reviews

Sephora, where beauty beats. Discover the best in makeup, skin care, and more from a wide selection of beauty brands. Free shipping for orders above ₱1300....

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They Shipped to Wrong Address & Customer Service Never Answered My Emails

I ordered products, as usual, I put my correct shipping address and I checked it twice before checkout even though my shipping address is already saved in my account (FYI: It's not my first order). I thought everything will go smoothly. However, when my order was shipped, in the tracking they gave me it showed they put a wrong City, in a different island in the Philippines! I contact them immediately especially Sephora Singapore who is assigned to ship it. SG replied once, insisted they put the correct address, while I never heard from Sephora Philippines at least once. Now my orders are in a different island of the country and I don't know if I will still receive it because their customer service sucks!

1
Date of experience: Jan 21, 2019

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Business Details

  • Sephora, where beauty beats. Discover the best in makeup, skin care, and more from a wide selection of beauty brands. Free shipping for orders above ₱1300.

  • language https://sephora.ph

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