I ordered a doll for my granddaughter for Christmas, but what I received was a huge letdown. The doll is completely different from what I ordered and not as depicted on the site. It's a cheap, unattractive item and arrived without a box as shown in the image. When I reached out for a refund, I received a response stating that I would need to cover the expensive return shipping costs. They offered a mere 5% refund. I insisted on a full refund and will ensure they stop deceiving customers! Avoid these scammers!
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