Order product over a month ago (January 8) and have received no updates regarding order. I have emailed several times for order status and tracking information. They stated over a week ago that the order was in final stages of processing when I requested a refund. Still nothing has arrived. No tracking numbers or anything. In one email they mentioned the winter weather causing delays. I will acknowledge that the weather can cause delays but not for over a month. I will continue to file disputes until this issue is resolved. I no longer even want to use the product.
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