I placed my order Jan 18th and never received it. They emailed and stated the delay was due to severe weather conditions. Weeks later they emailed how do I like their product. I replied I never received it. They then said the delay is because of high demand, product is flying off the shelf! WTF?
I've called, emailed, canceled my subscription and they have the audacity to charge me based off my initial order with a subscription even though I never received it! Today Feb 27th I receive an email that they created a shipping label based on the subscription from my FIRST ORDER which I was supposed to receive according to the company Jan 26th. I called my bank and they're investigating. I may have to get a new debit card to stop them from stealing my money since they refuse to acknowledge my request to cancel. Horrible customer service, buyer beware.
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-Focused on providing a modern herbal experience using ancient & organic remedies.
