serenevibe.com

2.1
2.1 Based on 28 reviews

...

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Ange0640060
Do not buy!!

Do not buy!!! I ordered from the company almost a month ago now. I received a tracking number around a week after I placed the order but then was told by Royal Mail that they could not deliver as the item had not been addressed correctly. Since then I have heard nothing bar a very unhelpful email to say they’ve already arranged reshipping so it can’t be refunded, but I’ve not received a new tracking number so this almost definitely isn’t true. I’ve send multiple emails asking for updates, if I can cancel my order and how I can complain to no avail. I really wish I had read these reviews before buying, and chosen to buy from a reputable company instead.EDIT: it gets better, they’ve now flagged my review saying it’s not genuine so I’ve had to sit and collate all the emails for trustpilot

1
Date of experience: Apr 07, 2021

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