serenza-living.com

1.8
1.8 Based on 25 reviews

...

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Lorna Mcgarrity
Horrendous, do not purchase

So I bought what I thought was branches that had 150 lights on them with a vase. 1 branch arrived with less than 30 lights so not as described so Defo false advertising. Paid £25 and waited over 2 weeks for delivery. Contacted them and they offered me 10% of what I paid back so basically £2.50 and I replied saying that’s an insult and I want my. Money back. They then offered 20%, still an insult and replied I want my money back. Still waiting. Poor service. Don’t not buy from them. Wish I had read all the negative reviews!

1
Date of experience: Feb 01, 2026

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