Scam. Avoid this company as they ship goods from China and if anything happens to your parcel (in my case Evri left the parcel on my doorstep in full sight from the street and it got stolen), nothing will happen to resolve this. It is now the second time that I am told by customer service: "We’ve already raised this with our internal team, who are reviewing everything carefully to determine the best way to resolve this issue. At the moment, we are still waiting for their update." It's been almost 3 weeks now, and the question is: what is there to review? Evri have already confirmed that they left the parcel in an unsafe location. It looks like they will never send a replacement lamp and their customer service bot is just saying the same thing. £108 pounds spent, and nothing to show for it. Avoid at all cost.
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