I ordered a sandart lamp intended as a Christmas present on 8 th December which arrived on 29th December. The website led me to believe the item was coming from The Netherlands whereas it came from China. The item was faulty and did not resemble the advertised product and did not make sandart images as advertised. Customer service agreed the item was faulty and arrived late but still no sign of the requested refund or a satisfactory resolution. In addition the lamp does not have any European or GB safety standards.
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