I would give them no stars if I could. I ordered a lamp for £220 but it did not arrive. They say their courier - a company they say has no email and the name of which they refuse to provide - handed it to a family member. But I do not live with family and my lodger did not accept it. I've told them the courier must be mistaken or lying. They say the courier must be emailed for a 'certificate of loss' but then say the courier has no email and must be called on numbers which do not look real and do not contain international dialling codes. When I ask where these numbers are based and what code I m use use they reply at cross purposes, doing the question. I have now reported them to my bank. They are clearly scammers.
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