serephine.co

2.2
2.2 Based on 50 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Jennifer
I purchased from this company based on…

I purchased from this company based on social media, their warranty, and that you’re able to get the Jewelry wet. I am a little discouraged by how they advertise! When you look at the photos, for example the Love bracelet (I got the one with the rhinestones), you will notice that they advertise it comes in the Cartier box, the tool to use to put the bracelet on and iff Come to find out that is false advertising! You don’t get the box nor the tool for the screws even though the picture of the bracelet shows that it has screws. I have asked them 4 times in communication with them why they are posting those photos when that’s not what you’re getting and I have yet to get an answer. Very frustrating as someone that is a customer and may want to purchase more things. Now let me get to why I may not buy anything else from them… First of all, they are miss advertising with no explanation. Secondly, it does not take 10 to 15 days for it to reach you. I bought my stuff October 9th and I have yet to receive it. It’s still in transit even though their Shopify app mentioned that my items were delivered October 23rd. You can’t even purchase for gifts bc you will not receive in time !! Over all, I am not happy with this company and I don’t even have my items yet

2
Date of experience: Oct 09, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More