I recently made an order at SergioTacchini.com and after waiting over two weeks, only part of the order arrived. Since then I have been trying to find out if the rest of the order has been processed or dispatched, however customer service is extremely unprofessional and unhelpful. Three weeks since my order date, I am now in the process of seeking a partial refund and will have to approach my bank to do this as the company itself seems unwilling to assist me in any way.
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