servbank.com

4
4 Based on 160 reviews

Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of servic...

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Average Rating

4

/
5

160 Reviews

5 Star
71%
4 Star
3%
3 Star
0%
2 Star
3%
1 Star
24%

All Reviews

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Review Time

Victor
Perfecta

La atencion estaba perfecta

5
Date of experience: Nov 03, 2025
Tiffany
The automated system was alot however…

The automated system was alot however when I was helped by a live agent my experience was awesome. He understood my concerns and addressed them! Over all he was knowledgeable, efficient and kind!!!

5
Date of experience: Nov 03, 2025
Carmen Smith
She was knowledgeable and patient.

She was knowledgeable and patient.

5
Date of experience: Oct 31, 2025
Robert C
ServBank - 5 star customer service...

Servbank has their customer service and agents task team and procedures down pat! Angelica was very courteous, professional and friendly, as well as being well versed in her knowledge base of this financial institution's rules, regulations, policies and procedures. She was extremely helpful with regards to the effects of the government shut down impacting home mortgages. Thank you Angelica and Servbank!

5
Date of experience: Oct 31, 2025
Theresa
I was able to get my questions answered…

I was able to get my questions answered and felt heard by the rep I spoke with

5
Date of experience: Oct 28, 2025
Erin Bollinger
Great customer service

Representatives were very knowledgeable and understanding when I explained my situation dealing with the property after the death of a family member.

5
Date of experience: Oct 27, 2025
Shari spina
Awesome and nice as always never had…

Awesome and nice as always never had one bad person from this company

5
Date of experience: Oct 27, 2025
Jon Grimm
Professional courtesy.

5
Date of experience: Oct 24, 2025
Patricia Gutierrez
The kindness care and compassion and…

The kindness care and compassion and professionalism all together.

5
Date of experience: Oct 23, 2025
Riley Beaman
Great customer service

Great customer service. Knowledgeable and answered all questions.

4
Date of experience: Oct 23, 2025

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Business Details

  • Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.See more

  • email customerexperience@servicingdivision.com
  • call 8668670330
  • language https://servbank.com

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