I purchased a DreamCloud mattress and bedframe. The remote didn't work for the bedframe. I called DreamCloud, the referred me to ServeCo. It's been almost a month, I have provided the serial number several times and they are still asking for the serial number again. I even call and provided the serial number to a ServeCo rep. I wish I'd never purchased the bed at this point. I can't even use the remote to raise/lower the bed, use the massage etc.
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