I typically read other comments and don't leave one but felt important to leave this comment of the exceptional service I received. I was experiencing difficulty with my user login & password for an online bid that started that had an extreme short timeframe for bidding. Each time I attempted login it would say reset password and screen never changed. After several attempts, refreshing my screen, clearing cache, trying my login on different internet browsers (IE, Chrome) I then thought I would attempt to contact customer support with the website chat feature but immediately received automated AI responses. I had just about given up hope and thought a last ditch effort to send an email to the tech support email address listed. To my surprise, I received a quick reply. The tech name Geovanni not only replied with help but followed up multiple times to assure what he tried on his end would fix my problem. He was able to isolate the problematic issue and provided a temporary fix while escalating the matter for a permanent solution. This truly was helpful and I am very grateful for the quick response, constant contact and level of support received. Hope this tech and their team are valued and appreciated for the GREAT service they provide. Please continue the amazing work!
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ServiceLink Auction brings 50+ years of auction expertise to deliver best-in-class products and technology solutions with a commitment to upholding the highest standards of quality, compliance, and services. Offering premiere foreclosure, REO, short sale and multi-channel auction solutions in the United States.
