Our furnace stopped working while living in a cold region. I called to file my first claim and was informed it would take 24-48 hours to hear back. I expressed that this was unacceptable. The representative suggested I hire someone myself and that they would reimburse me, which I did for nearly $800. When I called about reimbursement, I was told I wouldn't receive it because I didn't follow a process I was never made aware of. This has been the worst customer service experience I've encountered. Despite never missing a payment, we feel neglected. We've had other home warranties without issues. I strongly advise against using this service.
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At ServicePlus, we believe peace of mind in homeownership shouldn’t come with surprises. We’ve built one of the nation’s leading home warranty companies with a simple mission: to protect families from the unexpected costs of home repairs and replacements.
What sets us apart is our award-winning service, recognized four years in a row by HomeWarrantyReviews.com. Every interaction with our customers is guided by quality and care—our calls are monitored and recorded to ensure professionalism, compliance, and the highest level of support. We offer affordable, flexible plans that fit nearly every budget, backed by a trusted network of licensed and insured service technicians across the country.
But we don’t stop there. ServicePlus is committed to innovation, from 24/7 claims processing to our easy-to-use mobile app, all designed to make protecting your home simple and stress-free. With thousands of satisfied homeowners nationwide, we’re proud to be one of the fastest-growing and most trusted names in home protection. At ServicePlus, we’re more than a warranty company—we’re a promise to stand by you when life happens.See more
