I am extremely disappointed with the service I received. I want to express my frustration regarding the unprofessional behavior from a representative in the supplier relations department. It's been six months since I completed repairs for two customers, and I have yet to receive payment. There are six service tickets pending payment for half a year. Each time I reach out to ask about the status, I'm told to wait until next week. Today, I attempted to speak with a supervisor about the payments, but the representative I spoke with treated me with disrespect and hung up before I could voice my concerns. This kind of treatment is unacceptable, especially after I've invested so much of my resources—knowledge, time, and money—without any reimbursement. I plan to escalate this matter and would like to know what further actions I can take to ensure this does not happen again.
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At ServicePlus, we believe peace of mind in homeownership shouldn’t come with surprises. We’ve built one of the nation’s leading home warranty companies with a simple mission: to protect families from the unexpected costs of home repairs and replacements.
What sets us apart is our award-winning service, recognized four years in a row by HomeWarrantyReviews.com. Every interaction with our customers is guided by quality and care—our calls are monitored and recorded to ensure professionalism, compliance, and the highest level of support. We offer affordable, flexible plans that fit nearly every budget, backed by a trusted network of licensed and insured service technicians across the country.
But we don’t stop there. ServicePlus is committed to innovation, from 24/7 claims processing to our easy-to-use mobile app, all designed to make protecting your home simple and stress-free. With thousands of satisfied homeowners nationwide, we’re proud to be one of the fastest-growing and most trusted names in home protection. At ServicePlus, we’re more than a warranty company—we’re a promise to stand by you when life happens.See more
